What types of bicycles do we work on?
“If we sold it, we will work on it”: if you purchased your bicycle from us, new or used, we can service it to the best of our ability.
We are certified on Trek , Electra & Terratrike product , we also work on product of comparable quality from other reputable brands
Electric assist bicycles / E-Bikes
We can service any electric assist Bicycle or Tricycle purchased from us so long as electric service parts are available.
We are Bosch , Fazua , Shimano, Hydrive , Hyena Certified and have training , service tools and diagnostic equipment for Electric assist bicycles of any brand using those products .
NOTE; aftermarket "tuning kits " or non factory certified parts void all warrantees on those systems and can render them non serviceable.
We do not do any service or diagnostics on any other electric assist product.
Our insurance provider has recommended we decline service of bicycles and E-bikes that are lesser quality then the Bikes and Trikes that we are currently authorized dealers for .
Unfortunately there are many manufacturers and resellers ( over 2000 at last count ) now selling product into the North American market with no accountability , they are often not insured , are not testing their product , not meeting UL standards , parts are being used that are not approved for E-bike use, use of counterfeit parts are also common .
Many of these are also not meeting CPSC or NHTSA standards this makes them illegal product. , it is the wild west and buyer beware .
Legitimate companies like Trek, Giant , Specialized , Cannondale ,Etc are playing by the rules and have products that have proper testing, engineering and documentation behind them .
Some company's may make false or misleading statements about us servicing their product, unfortunately this normally an attempt to try to duck their obligations when something doesn't work right or reassure you of local service while selling product that doesn't have it. these companies often use Slick websites, misrepresentation of where the people behind the product are really located at , false assurances of quality, fake certifications , promises of big savings, fake reviews, low quality components, questionable frames , insufficient brake systems , substandard wiring and batteries are all too common. some even use counterfeit parts , however some do have nice paint schemes .
We do not install or service aftermarket kits, most manufactures are not designing frames or parts for these kits and all warranty's void as soon they are installed .
WE DO NOT WORK ON GASOLINE POWERED BICYCLES, SCOOTERS, SINGLE WHEEL PRODUCT OR E-BIKES OF LESSER QUALITY THEN WHAT WE SELL.
Bicycle shop quality bicycles
we are a full-service shop capable of working on many different brands and varieties of quality bicycles.
Recumbent Bicycles and Tricycles
We service TerraTrike Tricycles and can also work on a number of different quality recumbents and tricycles , provided parts are available .
We can service a wide age range of quality bicycles .
older machines can present special challenges in component wear and compatibility, grease is often dried out , rust and corrosion can affect complicate repair work . Age and fatigue cycles also affect functionality .
in some cases these machines require special knowledge ,tools and techniques , these are often best suited to off season work (November -February) when the shop has time to sort them properly.
Mart / Department store Bicycles / internet bikes of low quality
For department store bicycles and Internet Bicycles of low quality , we are generally limited to only performing tube/tire changes. The quality of parts used on these bikes make adjustments difficult to perform.
*** Current Bicycle Owners manuals are aviable online for most manufactures, you are responsible for reading and following their recommendations regarding the use and care of your bicycle. you can't find one for your specific bicycle Trek has well written one here .
***Ability to perform repair work on any bicycle will be subject to the age, quality, and condition of the bicycle; as well as availability of parts needed for the repair***
*** Bicycles and components wear as they are used , springs weaken if left in states of tension, Dirt , grit, wear, mileage will change the function of parts, unless new parts are being used , often it is a case of making existing parts work Best as Possible " , age and UV light break down rubber components and they often will need replacement depending use and exposure .
"we are mechanics not magicians ".***
*** Bicycles are surprisingly complex , the average adult bicycle has 237 separate parts , for the bicycle to work properly these parts all have to work together and be inter compatible with each other . we will accept or decline to service "mix and match bicycles" on a case by case basis. ***